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How should you communicate with insurance companies?

Insurance companies are extremely involved in any car accident that occurs in Los Angeles, California. If you have been involved in a car accident, it is important for you to know what and what not to say to insurance company representatives. Below, we have laid out a short list to help you communicate with insurance companies.

Communicating with your own insurance company

- Before speaking to any of your insurance company representatives, read over your car insurance policy and be aware of your policy limits.
- Before speaking to your insurance company contact an attorney first to understand the best steps to take regarding your case.
- When speaking to your auto insurance company representatives, make sure to take detailed notes, including when and to whom you spoke to.
- Be honest with your insurance company representative.
- Keep in mind that if your insurance company representative wants to record your statement, you don’t have to agree. Speak to an attorney first.
- Make sure to keep a record of all expenses you have incurred as a result of your car accident so that you can be reimbursed.
- Be as cooperative as possible with your insurance company, but make sure to discuss what steps you should take first with an experienced car accident attorney.

Communicating with the at-fault driver’s insurance company
- Keep in mind that the only information you need to give to the at-fault driver’s insurance company is your contact information and name.
- Before making any statements regarding the car accident, speak to an experienced car accident lawyer first.
- If you are asked for medical records, bills, or reports regarding your medical injuries, only comply with such requests if your medical treatment is completely over. It is important to speak to a seasoned car accident attorney first.
- Often, insurance companies offer car accident victims low settlement amounts soon after the car accident. Do not accept these early “low ball” offers until talking to an experienced car accident attorney.
- Keep in mind that if your insurance company representative wants to record your statement, you don’t have to agree. Speak to an attorney first.

The experienced Los Angeles car accident lawyers at California Attorney Group work on car accident matters every single day. We know how to negotiate with insurance companies and other attorneys to ensure that you receive the most favorable settlement you may be entitled to. If you have any questions or concerns regarding your car accident case, or how to communicate with insurance companies, do not hesitate to contact one of our friendly LA car accident attorneys toll free at 1-800-337-8547.